Latest Lockdown Information

As a non-essential retailer, we will have to close our doors to customers from Thursday 5th November. However, our stores will remain open, with staff available to deal with telephone and email enquiries. Our delivery services will not be affected by the lockdown and will continue in the normal manner, subject to the usual Coronavirus restrictions. We will also operate a customer collection service for items that are available to purchase from stock, or if any customers would prefer to collect items that they have previously ordered.

At the current time, we believe that all of our suppliers will remain open, so the delivery of goods should continue. We are aware however that the lockdown may cause operational difficulties for suppliers, so it is likely that ordered goods may take longer than anticipated to be delivered to us. This will in turn have a knock-on effect on how quickly they can be delivered by us to our customers. Shortages of raw materials including foam and springs, are likely to exacerbate this situation, possibly leading to further delays. We hope to obtain further clarification on this and the likely impact on outstanding customer orders, over the coming days. We realise that whilst this is not ideal, the situation is outside of our control and we would like to thank our customers for their patience at what is a testing time for all of us.

Please be assured that we will continue to operate in a Covid-19 Secure manner and that we will do everything possible to fulfil our obligations to our customers.